While we always want to share an enjoyable experience with you in Tanzania, we understand that unexpected events cause cancellations. Due to funds being allocated for excursion preparation, we are not able to provide any refunds the week before your trip. We recommend that you inform us on your cancellation as soon as possible to avoid any loss of payment.
Rescheduling Your Trip
Changes to your Trip Commencement and/or Trip End date must be submitted by writing and are not guaranteed as they are subject to availability constraints. Changing your Trip Commencement and/or Trip End date within 7 days of your Trip Commencement date may be subject to a $75 Trip Change Fee.
Rescheduling Your Trip
Changes to your Trip Commencement and/or Trip End date must be submitted by writing and are not guaranteed as they are subject to availability constraints. Changing your Trip Commencement and/or Trip End date within 7 days of your Trip Commencement date may be subject to a $75 Trip Change Fee.
Cancellation Policy
- Full refund when cancelling more than 30 days before adventure start date (as referenced on your Green Paw itinerary)
- 50% refund when cancelling less than 30 days before adventure start date (as referenced on your Green Paw itinerary)
- No refund when cancelling 7 days or less before adventure start date (as referenced on your Green Paw itinerary)
If cancellation is due to illness or injury for yourself or a family member, reimbursements are possible under your travel insurance coverage. It's recommended that you obtain travel insurance as soon as you book your trip in order to receive coverage right away.
If insurance claims will not cover your cancellation, a good alternative is to re-schedule your trip to a future date. As established above, please refer to the terms stated about rescheduling your trip.
If insurance claims will not cover your cancellation, a good alternative is to re-schedule your trip to a future date. As established above, please refer to the terms stated about rescheduling your trip.